Tim Sweeney, CEO of Epic Games, has acknowledged that the Epic Games Store launcher has improved in certain aspects, but it remains slow and complicated to use.
During a recent interview, Sweeney admitted that the quality of life of the launcher has not been sufficiently prioritized, which translates into an unsatisfactory user experience.
The store received a low score of 41% compared to other launchers like Steam, placing Epic Games Store well below its strongest competitor.
Users face issues that vary depending on their internet connection and proximity to a CDN (content delivery network), which can make loading game libraries on Epic frustrating.
Despite these inconveniences, Sweeney remains optimistic and predicts that, over time, his strategy will better connect players across different platforms, thus surpassing Steam in the long run.
In his statements, Sweeney emphasized that the benefits of Epic’s approach will offer advantages that will eventually overshadow Steam’s approach, especially in an increasingly cross-platform gaming environment.
Sweeney also criticized a group of Steam users for their harassment campaigns against developers who have chosen to use Epic Online Services.
For example, the game Warhammer 40,000: Space Marine 2 faced negative criticism on Steam due to the inclusion of Epic Online Services to facilitate cross-play and synchronized friend lists.
Criticism of the clumsiness of the Epic launcher is common, and while Sweeney seeks to improve the situation, some users have been exploring alternatives like GOG Galaxy or Heroic, which promise a smoother experience.
However, the question remains: will Epic Games be able to surpass its rival? Only time will tell.
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